5 Ways You Can Transform Your Customer Experience

The thought of implementing a CX strategy might seem daunting. But it doesn’t have to be. Adopting a strategy simply means that you are prioritizing how a customer feels when they interact with you.

Articles On Creating A Great Customer Experience

Ease Backorder Concerns with These Positive Talking Points

Ease Backorder Concerns with These Positive Talking Points

At this point, most customers understand that supply chain issues will have an impact on the delivery schedule for new appliances. But they still may not be prepared for the reality of current timelines for high-end brands. With home improvement industry growth at...

read more
Solidify the Customer Relationship with Gifts

Solidify the Customer Relationship with Gifts

Strong customer relationships are crucial, not just for growth, but for keeping your business afloat. Individual sales are valuable, but ultimately you should be focusing on building customer loyalty. We’ve discussed how e-mail marketing and in-person...

read more
Building In-Person Connections With Digital Strategy

Building In-Person Connections With Digital Strategy

When it comes to marketing your business, brand awareness is only a small fraction of the process. Once you have customers in reach, strategies such as email marketing can help you build trust with your audience so that they can rely on you for expertise,...

read more
3 Tips for a Stronger, More Effective Customer Experience

3 Tips for a Stronger, More Effective Customer Experience

From online research to in-person visits, today’s customer journey is more complex than ever before. With so many new technological advancements, businesses have an even greater number of opportunities to create and maintain relationships with consumers. While...

read more
Let’s Talk About Backorders … With Your Customers

Let’s Talk About Backorders … With Your Customers

In the premium appliance industry, we probably would all agree that “backorder” should be added to the list of overused business words from 2020 – along with, say, “WFH,” “pivot,” and “unprecedented.” In the past, your process probably involved a member of your sales...

read more
Ease Backorder Concerns with These Positive Talking Points

Ease Backorder Concerns with These Positive Talking Points

At this point, most customers understand that supply chain issues will have an impact on the delivery schedule for new appliances. But they still may not be prepared for the reality of current timelines for high-end brands. With home improvement industry growth at...

read more
Solidify the Customer Relationship with Gifts

Solidify the Customer Relationship with Gifts

Strong customer relationships are crucial, not just for growth, but for keeping your business afloat. Individual sales are valuable, but ultimately you should be focusing on building customer loyalty. We’ve discussed how e-mail marketing and in-person...

read more
Building In-Person Connections With Digital Strategy

Building In-Person Connections With Digital Strategy

When it comes to marketing your business, brand awareness is only a small fraction of the process. Once you have customers in reach, strategies such as email marketing can help you build trust with your audience so that they can rely on you for expertise,...

read more
3 Tips for a Stronger, More Effective Customer Experience

3 Tips for a Stronger, More Effective Customer Experience

From online research to in-person visits, today’s customer journey is more complex than ever before. With so many new technological advancements, businesses have an even greater number of opportunities to create and maintain relationships with consumers. While...

read more
Let’s Talk About Backorders … With Your Customers

Let’s Talk About Backorders … With Your Customers

In the premium appliance industry, we probably would all agree that “backorder” should be added to the list of overused business words from 2020 – along with, say, “WFH,” “pivot,” and “unprecedented.” In the past, your process probably involved a member of your sales...

read more