Brand authority is one of those marketing goals that every small business owner strives for whether they are aware of it or not. Though the definition varies, the basic concept is this: when consumers think of your business as more reputable and trustworthy than your...
During the last 11 months of the global COVD-19 pandemic, businesses have had to adjust strategies, marketing, budgets, and more. As the situation evolved, every business scrambled to adapt their day-to-day operations to the fluctuating circumstances....
Every day people are giving reviews of your products. Some reviews are formal ratings, and some are informal shout-outs on social media. When you get negative reviews, you need to have a plan and support to be able to address them. But many can also be positive....