At Riley & You, people come to us all the time frustrated and confused about why their online marketing isn’t working. They have created several different social media accounts and paid for programs they have no idea how to use. They heard that online marketing...
You’ve heard the saying “What you don't know won't hurt you” or maybe "What you don't know may hurt you." But whichever version you prefer, when it comes to the world of online reviews, "What you ignore may kill you." Our clients fight the same battle most small...
If you have customers, you have negative reviews. If your company is on social media, you get negative feedback. No one is perfect, but the difference between those who reject negative reviews and those who handle them well can mean the difference between a positive...
You know that your business reputation is important. But have you considered that what people are saying about you online is also a big part of your reputation? Positive customer reviews make customers more likely to visit a local business, even more than factors like...