Working Smarter and Staying Ahead: Know Your Customers

Whether your store has been around for decades or just a few years, your customers are changing. At the bare minimum, they are getting older and their buying habits and needs change as they age. But you have also felt the rapid changes in technology, in your products,...

Articles On Adapting To Change

Video Appointments for the High-End Sale

Video Appointments for the High-End Sale

This spring we have all adjusted to find new ways of doing things. Like many other businesses, you’ve had to shift to using more online communication tools than you had before. You might just be thinking this is a tool to help keep your business going through...

read more
Take Back Control of Your Showroom

Take Back Control of Your Showroom

The crisis phase of the COVID-19 situation seems to be behind us. You’re now ready to take back control of your showroom and move forward from a business perspective, while still being sensitive to the changing situation, and in compliance with your local or state...

read more
One Dealer’s Strategy For Survival Through COVID-19

One Dealer’s Strategy For Survival Through COVID-19

Over the last few months, sales have been tough for most businesses. We asked our list of premium dealers how they fared during the front-end of the COVID-19 crisis and more specifically, what sales looked like in April, as that was the month many appliance dealers...

read more
New Idea: Implementing Video Appointments

New Idea: Implementing Video Appointments

When you think about how to navigate the retail experience with customers while following the guidelines for social distancing, you have to consider things that are out of the box. Now might be the time to look at video appointments.  We just walked through this...

read more

Clear Communications to Consumers on Covid 19

None of us knows what the future holds, and while we hope and pray that things return to "normal" as soon as possible, nothing feels "normal" today. Acknowledging the unique circumstances as they are evolving, and addressing potential concerns of your clients is not...

read more
Video Appointments for the High-End Sale

Video Appointments for the High-End Sale

This spring we have all adjusted to find new ways of doing things. Like many other businesses, you’ve had to shift to using more online communication tools than you had before. You might just be thinking this is a tool to help keep your business going through...

read more
Take Back Control of Your Showroom

Take Back Control of Your Showroom

The crisis phase of the COVID-19 situation seems to be behind us. You’re now ready to take back control of your showroom and move forward from a business perspective, while still being sensitive to the changing situation, and in compliance with your local or state...

read more
One Dealer’s Strategy For Survival Through COVID-19

One Dealer’s Strategy For Survival Through COVID-19

Over the last few months, sales have been tough for most businesses. We asked our list of premium dealers how they fared during the front-end of the COVID-19 crisis and more specifically, what sales looked like in April, as that was the month many appliance dealers...

read more
New Idea: Implementing Video Appointments

New Idea: Implementing Video Appointments

When you think about how to navigate the retail experience with customers while following the guidelines for social distancing, you have to consider things that are out of the box. Now might be the time to look at video appointments.  We just walked through this...

read more

Clear Communications to Consumers on Covid 19

None of us knows what the future holds, and while we hope and pray that things return to "normal" as soon as possible, nothing feels "normal" today. Acknowledging the unique circumstances as they are evolving, and addressing potential concerns of your clients is not...

read more