Insights For Your Business
Google My Business: Connecting Customers to Your Business
Your customers are shopping online. No matter what business you are in, no matter your target market - they are looking for your products and your business online. But the question is: will they be able to find you? Google My Business (GMB) is a free, easy-to-use tool...
Working Smarter and Staying Ahead: How to Sell to Different Customer Segments
This article is part of a series called Working Smarter and Staying Ahead featuring highlights from the annual KBIS Insights Breakfast presentation. Check out our previous posts for Part 1 and Part 2. Once you understand the various segments of your market, then...
Begin With The End In Mind
The sale is complete. Delivery and installation are done, and you called to follow-up, making sure the customer was satisfied with their new appliances. So that's it, right? Until they need their next kitchen appliance ... at least that's what you hope. But you...
The Stress Is Real: Taking Extra Steps to Encourage Your Team
There's no denying the pandemic is taking a toll in a variety of ways. The most obvious, of course, is the health of people around the world who have contracted COVID-19. Statistics on illness and death have become ever-present in our newsfeeds. We can't ignore...
Why Content Marketing Matters
You might think that producing great content is not a crucial marketing element for businesses that focus on high-end buyers. After all, doesn't the product speak for itself? But content marketing is about more than having a great blog. It refers to all the text,...
Working Smarter and Staying Ahead: Changes In Your Showroom
This article is part of a series called Working Smarter and Staying Ahead featuring highlights from the annual KBIS Insights Breakfast presentation. Check out our previous post for Part 1. You know that your customer base is growing and changing, and the people...
On Valued but Borrowed Time
The years of experience in your sales force can be a key component to the success of your premium retail business. We repeatedly entrust the most important relationships to the most seasoned, proven professionals on staff. It’s no secret that the results of this...
Aligning Marketing Strategies with Business Goals
You have goals for your business related to income, sales, and revenue. You also have goals for your marketing in terms of clicks, likes, and traffic to your store or on your website. But the real question is: Are your marketing strategies working in tandem with your...
Working Smarter and Staying Ahead: Know Your Customers
Whether your store has been around for decades or just a few years, your customers are changing. At the bare minimum, they are getting older and their buying habits and needs change as they age. But you have also felt the rapid changes in technology, in your products,...
Google My Business: Connecting Customers to Your Business
Your customers are shopping online. No matter what business you are in, no matter your target market - they are looking for your products and your business online. But the question is: will they be able to find you? Google My Business (GMB) is a free, easy-to-use tool...
Working Smarter and Staying Ahead: How to Sell to Different Customer Segments
This article is part of a series called Working Smarter and Staying Ahead featuring highlights from the annual KBIS Insights Breakfast presentation. Check out our previous posts for Part 1 and Part 2. Once you understand the various segments of your market, then...
Begin With The End In Mind
The sale is complete. Delivery and installation are done, and you called to follow-up, making sure the customer was satisfied with their new appliances. So that's it, right? Until they need their next kitchen appliance ... at least that's what you hope. But you...
The Stress Is Real: Taking Extra Steps to Encourage Your Team
There's no denying the pandemic is taking a toll in a variety of ways. The most obvious, of course, is the health of people around the world who have contracted COVID-19. Statistics on illness and death have become ever-present in our newsfeeds. We can't ignore...